These troubles are not confined to the French. Here in the USA, the Bureau of Labor and Statistics saw a 27 percent increase in work-related suicides between 2007 and 2008. Unhappiness at work is now of epidemic proportions. The U.S. consultancy, Center for Work –Life Policy found that people who professed themselves loyal to their organizations has dropped from 95 percent to just 39 percent between mid-2007 and the end of 2008.

Clearly, many people are under extreme stress. It is particularly difficult for people who have wrapped their personal identity closely to that of what they do for a living.  Sixty-six percent of France Telecom’s workers responded to a survey saying that they were stressed out, with16 percent reporting they were in distress.

The economy is one factor. More likely these problems stem from unrealistic demands that employers make on their employees.  Over the long-term something has to give. As the Economist says, “Companies need to do more than pay lip service to the human side of management.”  Workplace wellness needs to address more than programs “stuck’ on top of existing management expectations of employees. People are not machines, although many companies treat people as such.  Sadly, Taylorism is making a come back. In Japan, some companies even monitor the number of times their employees smile at customers.

According to another survey by DDI, more than half the respondents felt they were in a rut and going nowhere. Half of these expected to leave their employers as soon as the economy turns around.

Of course, workplace wellness programs need to address issues of ergonomics, diet, rest, and exercise. These are the easy things. In order to remain competitive, companies must include work design and creating an environment of respect and renewal for their employees. Today it may be an employers market. However, things change fast.

We have little trouble knowing what to do. It’s the actual doing it that makes things tricky. Workplace wellness programs offer rewards for good behavior. Nutritional and exercise information is important. But long-term habits don’t change overnight by simply having information presented to us.  Don’t you agree?

Workplace environment

I’m sure we can agree that a healthier workplace environment makes sense.

At one time the publishing industry was said to run on alcohol. Of course, three-martini lunches and smoking are long gone from the workplace. But at the time, few saw smoking at work as worth complaining about. It was normal, just like sitting in a chair all day at meetings, or in front of a computer.

Can you imagine a caffeine-free workplace? Yes, it’s hard to imagine. Yet caffeine is a powerful stimulant, along with its inevitable let down. If caffeine addiction wasn’t so widespread it wouldn’t be seen as normal. I want to point out here that your writer doesn’t abstain but is a moderate user.

Employers welcomed such a stimulant. It gave the illusion of promoting productivity, and in a sense it did ─ compared to how things used to be. In the days of the Industrial Revolution, the drink of choice at work was beer. Imagine! The point is that workplace orthodoxy changes over time.

Even small changes can lead in the right direction. How easy would it be for the office canteen to  cook with less salt? Can that vending machine sell healthy snacks?

Peer pressure

Our biology was not designed for us to sit at computers all day. We need to move about. Does the workplace environment encourage movement, or look at it as an aberration? Is there space to stretch? Is there any way of allowing employees some physical vigor during the work day? If no one previously exercised at work, then those that do will seem eccentric. Workplace wellness professionals must advocate for physical movement because peer pressure matters.

Fortunately, there are exercises designed for computer users. The University of Medicine & Dentistry of New Jersey and the University of Oklahoma (OU) have licensed Easy Desktop Yoga, a workplace-wellness product, allowing employees to workout at their desks. OU ran a pilot  before expanding the program.

Exercise is gaining acceptance in the workplace. It hasn’t replaced caffeine yet, but this, like all changes, will happen gradually. The advantage to Easy Desktop Yoga is that it is easy. Making a small change is far more likely to lead to long-term habit change than grandiose plans.
Let’s make it easy.

Get an ergonomic specialist to assess what your employees need. Without expert help, buying what you think is an ergonomic solution can cost you more.

Each person is different. Some will be more in tune with their bodies than others. People come in different sizes. Well, you knew that, didn’t you?

Providing top-of-the-line equipment to people who don’t have a sense of their own body mechanics is likely to be an exercise in futility. Training is important.

Posture please

Good posture makes all the difference.  Even if there is little budget for creating an injury-free workplace, body awareness, taking breaks, and stretching frequently don’t have to cost much (if anything).

Trial and error

If you can’t locate an ergonomic specialist, then you’ll be (like me) subject to trial and error.   I’ve spent a fair amount of time working on my own set up. I probably would have saved money by hiring and an ergonomist in the first place. I spent a long time doing the research.

Don’t just sit there!

We humans weren’t designed to sit in chairs for long periods. When I sat at a computer all day my energy sagged. For me, standing up at my computer gives me more energy. I have an Anthro Ajusta cart which allows me the options of sitting or standing. I do both. I can raise or lower the keyboard portion of the desk in an instant.

I have a Salli MultiAdjuster saddle chair (mine is designed for the male anatomy) which took some getting used to, but it allows my back to be straight. I don’t suffer from lower-back pain. The tendency for all of us is to collapse over time. The shoulders round, the head protrudes. This is not good. Recognizing when you are tired is important because collapsing into a poor posture stretches and distorts muscles; this in turn leads to even poorer posture. There is evidence that posture has an emotional component to it. Collapse doesn’t feel good.

Flex that monitor

My two monitors are on 7Flex monitor arms. This allows them to be easily maneuvered into just about any position I want. Adjusting your position throughout the day is recommended by ergonomists.  Most of the literature says you should position your monitor(s) about 2 -3 inches above your eye line. Think comfort.

Ouch! Straight keyboard

The right keyboard is essential. I used a Microsoft Natural Keyboard for many years. Why they made the keyboard with a slope making your wrist bend, I shall never know. The newer models avoid this problem. Nevertheless, I have moved to a Kinesis Freestyle Solo split keyboard and, so far in my experience, it allows for better individual hand positioning.  This is a strange looking device and like all new tools you have to spend some time with them.

Point and click

I recently retired my Kensington trackball. In many ways I liked it, but similar to the Microsoft Natural Keyboard version I was using, the trackball  had a slope that made my wrist bend awkwardly. I find the Evoluent Vertical Mouse a better design. The forearm is more in the natural position.

See what you’re doing

Get a desk lamp. Good lighting reduces eyestrain.

Why type at all?

Ideally, voice recognition software would be a replacement for typing.  It’s still only a partial solution. I bought a copy of Dragon Speaking Naturally but didn’t have much luck installing it.  I am still training my Microsoft Office 2003 (XP) to help out. Right now, I can type as fast. It’s worthwhile spending the time to teach the software to recognize your voice. Accuracy improves the more you train it. It’s an investment in productivity.

Getting the right equipment for your employees might seem like a cost, but think of the consequences of chronic contorting ourselves into painful shapes.

According to the Bureau of Labor Statistics, Repetitive Stress Injuries (RSI) reported to the Occupational Safety and Health Administration (OSHA) have dramatically increased in the years since the introduction of the personal computer. In the United States, more workers are injured using a computer keyboard than operating any other tool.

Use technology, don’t be enslaved by it.

Clearly some employers are axing programs, according to Laura Pickering, executive director of the New York Business Group on Health.

Under stress most organisms revert to type. In business, this means short-term thinking. The hunkered-down defensive position is about survival. Anything that looks like a cost and can be cut, will be cut.

The downturn won’t last forever

However, enlightened management will have made provision for naturally occurring economic cycles. It’s at times like these that organizations demonstrate their commitment to employee well-being. The value in almost all companies today is the people who work there. The downturn won’t last forever. Sooner or later employees will have greater choices of where they want to work.

The living organization

We think of employees as being healthy or not, but the organization itself is a living entity. It has a predictable growth and decay pattern. New growth is more likely to happen when the organization is agile, flexible, and open to change.

Employee health is a long-term project. If workplace-wellness professionals can’t convince management that sick, poorly nourished, exhausted employees are not only unproductive, but are more likely to be a financial burden on the company, then it’s not the program that is at fault.

Consequences

What are the consequences of eliminating programs? Is this elimination permanent or temporary? Is the program costly in terms of money or time? This is an important distinction. When bosses want to eliminate a program what do they think they are saving? Would they be open to a program that costs time and not money?

Something is better than nothing

During a causal conversation I was told of a company whose employees would stretch in the hall for ten minutes twice a day. How expensive is that? It gave the employees a sense of community, fun, and well-being. Employees received a stamp in their wellness passport. At a certain number of stamps they were rewarded.

Those employers who demonstrate their commitment to employee health and well-being will be the places of choice for the best talent.

The University of Oklahoma recently completed a pilot program using low-cost Easy Desktop Yoga for a number of employees who work at their computers all day. Even in these economic times  OU just expanded their program by purchasing a second set of licenses.

Those companies eliminating programs are operating in emergency mode. Chronic emergency is harmful to  individual and organizational health.

Answer: sleep and rest.

In kindergarten children have a nap after lunch. Why not workers? I work in a culture of one. I embrace the afternoon nap. If ever there was a productivity method, it’s napping when you’re tired. It’s rejuvenating and refreshing. When the serotonin levels dip after lunch that’s a signal for brain to rest. And if you’re tired you’re going to make mistakes.

This is a no-cost workplace-wellness practice. Of course, it’s counter-cultural. Even the siesta in Spain has been losing its appeal in a misplaced effort at workforce productivity. Why can’t the likes of Towers Perrin and Watson Wyatt try to study companies where employees are encouraged to take a nap?

You don’t think there are any? Just try asking Arshad Chowdhury, co-founder of MetroNaps.

When I asked him about the difficulty of getting people to take a nap at work, he said that it was matter of culture. But even large rule-bound companies are making headway. At the time I interviewed Chowdhury, employees at Proctor & Gamble Services in Germany had embraced power napping.

MetroNaps sells a futuristic chair which appeals to office culture. However, employers don’t need to spend huge amounts on employee wellness.  I know this is a heretical statement. They could do well by allocating a rest area and encouraging people to recharge.

We tend to think that everything is solved by technology when just doing something different can work better. Remember how much NASA spent developing a pen that would write upside down in zero gravity? The Russians solved the problem of zero gravity by writing with a pencil.  You don’t always need rocket science.

You would think it would be obvious for a resort to serve healthy food to their employees but this is now part of the plan. The thing I like best is the routine stretching classes. Couldn’t we all do with a stretch and relax class? The discounted gym memberships sound fine. But being a long-term gym member, I’ve seen the January effect all too often. Lots of people have good intentions but they fail to follow through.

Qigong (pronounced chee gung, and sometimes written Chi-Kung) has been around for a while. Well, thousands of years in one form or another. One branch  became Tai Chi, a martial art. However, Shibashi qigong is relatively new, and its origin in this form is ascribed to two Chinese doctors in the 1970’s. Shibashi qigong is a series of 18 slow and gentle movements and it isn’t about fighting.

There are wild claims that qigong can do just about anything for you, from treating diseases to making you smarter. I’ve been practicing the 18 slow and gentle movements daily for the past 11 years, and I’m no smarter today than I was when I started.  But I do feel these exercises have kept me flexible, calm, and balanced. I taught these expercises to my wife and she in turn took this into the workplace and started teaching during a lunch break.  Her classes are popular.

As educational guru Sir Ken Robinson says, we are educated from the neck up and slightly to one side. Our culture is left-brained to the extent we think of our bodies as a way of getting our heads to meetings.

Our culture has an uncomfortable relationship to the body. Because America is such a wonderfully diverse place, it might be that this anti-body attitude is changing.  There’s a large Chinese community in the San Francisco Bay Area, where I live. It’s not unusual to see the early-morning  parks populated with older Chinese people doing slow and gentle exercises. I first learned qigong from Juliet Lee in Oakland. The series of 18 movements is not difficult to learn and they do promote a sense of wellbeing.

Workplace Wellness managers would do well to look at bringing Shibashi qigong into the workplace. It’s a potential low-cost employee benefit that is also likely to boost productivity, and who knows, it might make you smarter.

Few of us work as hard, or have the dynamism and drive of President Obama. Yet even with such a demanding job he watches what he eats, regularly plays basketball, and works out in the gym. Here is more on his routine.

Workplace Wellness New Ideas

I applaud the efforts of the people at Health Promotion Advocates to help create a more sustainable and healthy workplace.

However, according to a fact sheet on the new Health Workforce Act (S.XXX;H.R.1897),” many employers spend more on medical care than they earn in profits.”  This makes no sense.  It doesn’t just make it  ‘difficult’ to compete, as they say, it makes it impossible to be in business.

I would like to see employers relinquish any responsibility to provide healthcare for employees. However, it’s in their self-interest to create a culture of wellness. Well-rested and fit employees make for sustainable productivity. I believe the effort should be on healthy workplace design. Gym memberships may have their place, but what can be done about the expectations of employees while they are at work? In China there are organized exercise breaks. Exercise shouldn’t be divorced from the normal workday. We certainly need more body awareness so we nip potential problems in the bud.

Humans have not evolved to sit at a computer or in a car all day.